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PRIVACY

Sunchild respects your privacy, and takes great care to safeguard information in our possession. Your preferences for use of your information are our highest priority. Your email addresses, shipping and billing addresses, are stored mainly for contacting you and tracking the orders. We do not share any of your information with anyone. Email contact@shopsunchild.com with further questions about our privacy policy.

SECURITY

Sunchild uses cutting edge technology to ensure your checkout process is secure. Your credit card information is processed by Shopify Payments or PayPal (depending on your choice of payment method) during checkout and is not stored in our server in any form. Occasionally our system will mark orders as high risk during the credit verification process. In order to protect our customers and their information, these orders may have a chance of being cancelled. If your order is cancelled, you will be fully refunded on your original payment method. 

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* PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS! We are not liable for packages delivered to incorrect addresses.


* If you need your package delivered as soon as possible, email us at contact(at)shopsunchild(dot)com for our expedited shipping options. Available for USA shipping addresses only, excluding PO Boxes.


* Feel free to use the box below if you'd like to add a gift note or message to the shop!


*Our return policy was updated April 6, 2023, please review prior to purchase.


*Local Pick Up is available in Houston, TX at Genara (3518 White Oak Dr, Houston, TX 77007). Select Local Pick Up during checkout if you'd like to pick up your order. Orders made before 5 PM local time Friday will be available at Genara starting the following Monday. Orders must be picked up within 7 days. Note, Genara is closed on Tuesdays.


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